Refund and Returns Policy
My Pretty Girl Magic, LLC
Last Updated: 8/9/2025
Thank you for shopping with My Pretty Girl Magic, LLC. We take great care in crafting each product with love, intention, and natural ingredients. Because of the personal and energetic nature of our products, all sales are considered final.
1. All Sales Are Final
Due to the handcrafted, natural, and personalized nature of our products—including oils, potpourri bags, perfumes, and crystals—we do not accept returns, exchanges, or refunds on purchased items.
2. Damaged or Incorrect Orders
If your order arrives damaged or if you receive the wrong product, please contact us within 7 days of delivery at: info@myprettygirlmagic.com
Please provide:
Your order number
A description of the issue
Clear photos of the damaged or incorrect items
We will review your claim promptly and work with you to find a satisfactory solution, which may include a replacement or refund at our discretion.
3. Shipping Issues
We are not responsible for packages lost, stolen, or delayed once they have been shipped. Please ensure that your shipping address is correct before placing your order.
4. How to Contact Us
For any questions or concerns about your order, please reach out to us at: info@myprettygirlmagic.com
We aim to respond within 1–3 business days.
5. Additional Notes
We encourage you to perform a patch test before using oils or body products to check for any allergic reactions.
By purchasing, you agree to our Terms and Conditions, including the Return Policy.
We appreciate your understanding and support of our small, woman-owned business. Each product is created with care and intention to bring positive energy and healing to your life.
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